Return services may be delayed as a result of COVID-19 safety measures.
If an item isn’t the perfect match, you can return it for a refund within 30 days of delivery* in the original condition and packaging.
Please note that you are responsible for the costs of returning items. If you choose for us to arrange for them to be collected and/or shipped, the return shipping charge can vary between £4.99 and £14.99 for small parcel courier services and from £20.00 and £50.00 for large parcel courier services. This cost will be deducted directly from your refund.
Some items cannot be returned, including:
Items which are personalised or customised to your specifications
Paint that has been tint
All eligible items purchased between 1 November and 25 December can be returned until 31 January of the following year.
If your order arrives damaged or defective, please see the Replacing Damaged Items.
(*) The day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.